Frequently asked questions

How much does a new website cost?

Straight in with the most difficult question of all! As every project is different, there is no clear answer to this question. We will take into account what you can afford: there’s no point in having a website if it’ll break the bank. While we’re having a daily struggle with the ethics of consumer capitalism, we recognise that making money can be essential. That’s why we’ll always discuss your project aims and goals, and make sure that whatever you spend, you’ll be seeing a worthwhile investment.

We operate on a policy of 50% payment upfront, and 50% on project completion. If you’re a freelancer, you should too!

Will my website be mobile friendly?

Yes. We want your design to look perfect across all devices. As there are so many different screen sizes out there, this can be a herculean task, so we include a mobile-friendly guarantee: show us your site not displaying correctly on a mobile device, and we’ll fix it! Easy.

How long will my project take?

This all depends on your needs. If it’s a full website, we always aim to have the project finished in under two months. If you’re after copywriting or graphic design, the turnaround is much quicker! We can also expedite work for an extra fee if you have urgent needs.

Can I update my website myself?

A leading question. We always aim to teach our clients how to update their own websites. The key reason for this? It’ll save you money. While we offer maintenance plans for those with no time or technical know-how, we love to upskill our clients and see them thrive! Just as social media marketing has become part of the day-to-day of being a freelancer, we believe small website updates should not cost you millions. And if you get stuck, you can always ask us for a hand.

Who writes the content for my site?

Ideally, you! You are the expert on your project or business. In the planning stage, we will decide together which pieces of text are needed, and where they’ll go. We can give you prompts on which information will be the most useful for visitors to your site. For an extra fee, we work with Lektorat copywriting to proofread your content, or even write it all for you, having worked out the right tone and language.

Where do you find stock images?

We traditionally use a range of sources. Stock images can end up costing a lot of money, and that’s why we recommend free images sites such as Pexels. Our current roster of images are all thanks to Rodnae Productions, who have the most diverse and impressive range of free stock photos we’ve found to date. Optionally send a donation if you end up using the images.

If you’re after bespoke photography, there’s nobody we’d recommend more highly than Lightworks Photography. Hannah has been with us from day one, and is an incredible artist and friend. Not based in the UK? She will travel to you. That’s commitment right there.

Should I be local to work with you?

Absolutely not. We’re big fans of using jit.si to collaborate with trouble-makers across the world, most recently France and Germany! We can work to your time zone needs.

What if I hate it?

If you aren’t happy with our services, we’ll offer a refund, minus the hours we’ve already spent working on the project. We hope this never happens, but we like to be transparent up front.

Am I the right client for your services?

Try us. We’re always available for a phone call or WhatsApp chat. We have experience of working with discreet clients. If you’re in the adult industry, or need to stay on the down-low, we respect that and can provide a quality service to your needs.

Take a look at our website portfolio to see just how diverse our clients have been.

I have more questions.

If there’s anything that’s not answered here, feel free to get in touch with us. You can use the contact form below, email us at [email protected] or call/WhatsApp JJ on +447761 936764. We’re looking forward to hearing from you 🙂

Get in touch today. Let’s work together.

    digital – design – seo – tech support – social media – wordpress – graphics – ecommerce – 

    digital – design – seo – tech support – social media – wordpress – graphics – ecommerce – 

    digital – design – seo – tech support – social media – wordpress – graphics – ecommerce –